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Am I covered?
We accept VA Medicaid and most insurances. Leave us your info and we’ll call you to confirm that you’re covered.
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We accept VA Medicaid and most insurances. Leave us your info and we’ll call you to confirm that you’re covered.
Effective Date: December 23, 2024
Freedom Recovery Centers (“Freedom Recovery Centers,” “FRC,” “we,” “us,” or “our”) is committed to protecting the privacy and confidentiality of information entrusted to us. As a healthcare provider, we maintain safeguards designed to protect Protected Health Information (“PHI”) in accordance with the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), the Health Information Technology for Economic and Clinical Health Act (“HITECH”), applicable federal regulations, and other applicable federal and state privacy laws.
This HIPAA Privacy and Protected Health Information Policy supplements our general website Privacy Policy and describes how PHI may be used, disclosed, and protected when you receive healthcare services from Freedom Recovery Centers.
Protected Health Information, or PHI, generally includes individually identifiable health information that relates to an individual’s past, present, or future physical or mental health condition; the provision of healthcare services; or payment for healthcare services.
As permitted by applicable law, Freedom Recovery Centers may use or disclose PHI for purposes including treatment, payment, and healthcare operations.
Treatment. We may use and disclose PHI to provide, coordinate, and manage your healthcare and related services, including communications among healthcare professionals involved in your care.
Payment. We may use and disclose PHI as permitted by law to obtain payment for services, determine insurance eligibility or coverage, obtain authorization, submit claims, and conduct other billing and payment-related activities.
Healthcare Operations. We may use and disclose PHI for certain operational activities, including quality assessment and improvement, compliance activities, auditing, staff training, credentialing, licensing, accreditation, and other activities necessary to operate our healthcare programs.
We may also use or disclose PHI when required or expressly permitted by applicable law, including certain circumstances involving public health activities, health oversight activities, judicial or administrative proceedings, law enforcement, or prevention of a serious and imminent threat to health or safety.
Where an authorization or other specific permission is required by law, we will obtain that authorization or permission before making the disclosure.
Because Freedom Recovery Centers provides substance use disorder treatment services, certain patient records may receive additional confidentiality protections under federal law, including 42 C.F.R. Part 2, in addition to HIPAA.
Part 2 generally provides heightened protections for records that identify an individual as having applied for, received, or been referred for substance use disorder diagnosis, treatment, or referral for treatment from a federally assisted Part 2 program.
Freedom Recovery Centers will use and disclose records protected by Part 2 only as permitted by applicable federal law. When a patient’s written consent or authorization is required, we will obtain the appropriate consent before disclosing the protected information unless another legal exception applies.
Your Rights Regarding Your Health Information
Subject to certain limitations and exceptions under applicable law, you may have the right to:
We will not retaliate against you for exercising your privacy rights or filing a privacy-related complaint.
Uses and disclosures of PHI that are not otherwise permitted or required by law will generally be made only with your written authorization when authorization is required.
If you provide an authorization, you may generally revoke that authorization in writing at any time, except to the extent that we have already taken action in reliance upon it or as otherwise provided by law.
Freedom Recovery Centers maintains administrative, physical, and technical safeguards designed to protect the confidentiality, integrity, and availability of PHI.
These safeguards may include access controls, workforce privacy and security training, confidentiality requirements, security policies and procedures, and other measures appropriate to the nature of the information maintained by our organization.
Although we maintain safeguards required by applicable law, no electronic transmission or information system can be guaranteed to be completely secure.
Information submitted through our website may not always constitute PHI. Whether information is considered PHI depends on the circumstances in which it is collected, maintained, or transmitted and whether HIPAA applies to the information and the entity handling it.
When information submitted electronically becomes PHI maintained by Freedom Recovery Centers, we handle that information in accordance with applicable HIPAA requirements and other applicable privacy laws.
Please do not use general website contact forms, standard email, or other non-secure communication methods to communicate sensitive medical information unless the communication method has been specifically designated by Freedom Recovery Centers for that purpose.
Freedom Recovery Centers may engage third-party service providers to perform services on our behalf. When a third party creates, receives, maintains, or transmits PHI on our behalf and qualifies as a Business Associate under HIPAA, we require appropriate contractual protections, including a Business Associate Agreement when required by law.
Third-party websites or services that operate independently of Freedom Recovery Centers may maintain their own privacy practices. We encourage users to review the privacy policies of those third parties before providing personal information.
If unsecured PHI is accessed, used, acquired, or disclosed in a manner that constitutes a reportable breach under applicable law, Freedom Recovery Centers will provide notifications as required by HIPAA, HITECH, and other applicable laws.
This website policy is intended to provide information about our privacy practices but does not replace Freedom Recovery Centers’ formal HIPAA Notice of Privacy Practices provided to patients.
Our Notice of Privacy Practices contains additional information regarding our legal duties, permitted uses and disclosures of PHI, and patient privacy rights.
A copy of the current Notice of Privacy Practices may be requested from Freedom Recovery Centers at any time.
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